Refund policy
Refund Policy - Boostcous
Our Guarantee
We want you to love Boostcous. If you're not satisfied, we make returns simple - no hassle, no runaround.
First-Time Orders
30-Day Satisfaction Guarantee
If this is your first Boostcous order and it's not for you, we've got you covered:
- Unopened product: Return within 30 days of delivery for a full refund minus an $8 return shipping fee.
- Opened product: Tried it and it's not your thing? Contact us within 30 days for store credit.
Subscription Orders
Cancellation
You can cancel your subscription at any time - no questions asked, no fees. Use the link in your order confirmation email or contact us at hey@boostcous.com.
Skip a Shipment
Not ready for your next box? You can skip any upcoming shipment without canceling your subscription.
Pre-Renewal Notification
We'll email you 5 days before each subscription renewal to the email address on file. That email will include a direct link to skip, modify, or cancel - so you're never caught off guard.
Returns on Subscription Shipments
Already received a subscription shipment you'd like to return? Here's how it works:
- Returns accepted within 14 days of delivery
- Product must be unopened and in original packaging
- Refund issued to your original payment method minus an $8 return shipping fee
- To initiate a return, email us at hey@boostcous.com
Please note: If you no longer want future shipments, canceling your subscription is the fastest path - no return needed for orders that haven't shipped yet.
How to Start a Return
- Email us at hey@boostcous.com with your order number
- We'll send you a prepaid return label within 1 business day
- Ship the product back using the label provided
- Refund processed within 5–7 business days of receiving your return
What's Not Eligible for Return
- Opened subscription orders (cancel or skip instead!)
- Orders returned more than 30 days after delivery (first-time) or 14 days after delivery (subscription)
- Products not purchased directly from boostcous.com